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Terms & Conditions

Without prejudice, the reservation and purchase of products and/or services from, the brand name of, are subject to the following terms and conditions and other terms imposed by our partners or affiliates from time to time. By using this site, effecting any reservation or purchase of any product or service with, you agree to be bound by the Terms and Conditions specified in this Agreement and those terms of the respective third party providers, distributors, partners and affiliates, as the case may be.

By effecting a reservation or purchase, you also represent and warrant that you are of sufficient legal age and capacity to create binding legal obligations in relation to the access and use of our products and/or services. All information supplied by you is true, current, complete and accurate.

Availability of Products and Services

You acknowledge that the availability of the products and/or services on this website does not constitute an offer by and/or its third party providers, distributors, partners and affiliates. All requests and reservations are subject to confirmation.

Acceptance of any request for the products and/or services made by you is purely at the discretion of

In the event the products and/or services described cannot be provided due to delays or any other reason beyond the control of, will exercise all reasonable efforts to arrange alternative comparable products and/or services. Where the product and/or service provided is either not available or our suggested alternative is not acceptable to you but is fully paid, we shall make a refund in accordance with our refund policy.  

Cancellations reserves the right to cancel any reservations and recover any costs incurred in so doing, if you fail to make full payment or accept suggested alternative product and/or service (where applicable) by the specified due date.,

In the event of any cancellation, the following cancellation fees/penalty will be levied. This cancellation fee/penalty is not contingent on the period/season (high season, peak season, low season) on the dates on which the cancellation or no-show occurred.

1) More than 16 days before arrival THB500 or 10% of charges whichever is higher
2) Less than 15 days prior to arrival 50% of total charges
3) Less than 10 days prior to arrival 75% of total charges
4) Less than 3 days prior to arrival 100% of the charges

Reservation Amendments

For amendments to confirmed reservations, reserves the right to apply an amendment fee of THB500 per amendment. Any amendments to reservations will be subject to the applicable package price at the time of change. 

Rates and Prices

Prices shown are in Thai Baht (THB) based on rates in effect at the time of printing and are subject to change without notice. Peak period surcharges and minimum night stays may apply depending on your reservation dates.

The rates quoted are subject to local government and goods & service taxes as applicable. You agree to pay all local and other governmental taxes due for rental and services. All amounts quoted are exclusive of such taxes unless otherwise stated.

Where applicable, you may make payment for your reservation in any one of the currencies indicated. reserves the right to determine the exchange rates of the supported currencies. shall not be held liable for any exchange rate losses incurred by you as a result of any transaction effected.


All reservations are to be made through Credit Card. American Express, Visa and MasterCard are accepted. The credit card selected for payment will be charged for the total price for the reservation.

Once a reservation is made, you irrevocably authorize to charge to your credit card the full rate/charges applicable for the reservation.

Travel Requirements

It is your sole responsibility to ensure that you have all the necessary papers and visas required for travel. will not be held liable for any delays or failures arising.

Refund Policy

Refunds will be made at the discretion of only if:

  • The product or service provided by and respective third party providers, distributors, partners and affiliates has been fully paid for; is not available; and the suggested alternative is not acceptable; or ii. You cancel your reservation / request with within the time period permitted for refunds as stipulated in cancellation policy.
  • You cancel your reservation / request with within the time period permitted for refunds as stipulated in cancellation policy.

No refunds will be made on unused or partially used features and services.

Reservations Disclaimer

All rates are subject to applicable government taxes and service charges, and may be changed without prior notice (unless indicated otherwise). All reservations are subject to availability at the time of reservation. The prices quoted do not include any form of transportation (unless stated otherwise); travel insurance; items of a personal nature; excess baggage charge, and gratuities. reserves the right to disclose your personal information and credit card details to the respective third party providers, distributors, partners and affiliates to secure/guarantee your reservation. Claims and refunds are subject to the cancellation policies of the respective hotels.

Disclaimer and Limitation of Liability

All transactions concluded on this website is on a caveat emptor basis, you are advised to make your own independent inquiries in respect of the products and services provided.

You agree that in no event shall or any third party providers and distributors be liable for any injury, loss, claim, damage, or any special exemplary, punitive, direct or indirect, incidental or consequential damages of any kind. Whether based in contract, strict liability, tort or otherwise, which arises our of or is anyway connected with (1) any use of this site or content found herein, (2) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations), or (3) the performance or non-performance by or any third party providers and distributors, including but not limited to, non-performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.

If, notwithstanding the foregoing, or any third party providers or distributors should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of and any third party providers, distributors, partners and affiliates, shall in no event exceed, Thai Baht THB 2500.00 (Thai Baht Two Thousand Five Hundred Only), whichever is lower.In the event the services or accommodations described cannot be provided due to delays or any other reason beyond the control of, will exercise all reasonable efforts to arrange alternative comparable services or accommodations. However, will not be liable for, and customer hereby waives all claims against, for any failure of performance by any other transportation company, lodging property, agency or any other third party providing services hereunder.

The disclaimer and limited liability of as set out in this Agreement are fundamental elements of the basis of the bargain between you and, and you agree that would not otherwise be able to offer the products and services on its present basis without such limitations. This clause shall survive any termination of this Agreement.

Force Majure and any third party providers, distributors, partners and affiliates, shall not be liable for damages of any kind arising out of any failure or delay in performing any or all of obligations contained herein or in respect of any product or service

if the failure or delay is due to circumstances or cause beyond our reasonable control.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of The Kingdom of Thailand and you submit to the non-exclusive jurisdiction of the courts of The Kingdom of Thailand.